Regulatory Information

JK Insurance Brokers is a trading style of JK Mortgage Brokers Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA).

Firm Reference Number (FRN): 1047042

You can verify our authorisation on the FCA Financial Services Register at register.fca.org.uk .

We are authorised for mortgage, insurance, and consumer credit mediation activities. Our permissions include advising on and arranging life insurance, protection insurance, and related products.

Registered Company Name: JK Mortgage Brokers Ltd

Company Number: 16206028

Registered in: England and Wales

Registered Office: 25 Dovers Green Road, Reigate, Surrey, RH2 8PN

You can verify our company registration at Companies House .

We are committed to providing a high standard of service. If you are unhappy with any aspect of our service, we want to hear from you so we can put things right.

How to complain: Please contact us in writing at [email protected] or by post to our registered office address above.

We will acknowledge your complaint promptly and aim to resolve it within 8 weeks. Full details of our complaints handling procedure are set out in our Complaints Procedure.

If you are not satisfied with our response, or if we have not resolved your complaint within 8 weeks, you may be entitled to refer your complaint to the Financial Ombudsman Service (FOS):

The FOS is an independent service for resolving disputes between consumers and financial businesses. Eligibility criteria apply.

We are covered by the Financial Services Compensation Scheme (FSCS). You may be entitled to compensation from the FSCS if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.

Insurance advising and arranging is covered for 90% of the claim, without any upper limit.

Further information about the FSCS is available at fscs.org.uk .

JK Mortgage Brokers Ltd is registered with the Information Commissioner's Office (ICO) as a data controller.

We collect and process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Full details of how we use your data, your rights, and how to contact us about data protection matters are set out in our Privacy Policy.

If you have concerns about how we handle your data, you have the right to lodge a complaint with the ICO at ico.org.uk .

JK Insurance Brokers does not charge broker fees to clients. We are remunerated by commission paid by the insurer when a policy is placed. The amount of commission we receive does not affect the premium you pay.

We will disclose the amount of any commission we receive upon request.

We maintain a conflicts of interest policy to ensure that we act in your best interests at all times. Where a conflict of interest cannot be avoided, we will disclose it to you before providing advice.